Sustainability Report 2013

GRI index

Reference Core Indicators SR 2013 AR 2013
1. Strategy and analysis      
1.1 Statement from the most senior decision maker of the organization about relevance of sustainability to the organization and its strategy 1 2-11
1.2 Description of key impacts and risks and opportunities 2-5 90-98
2. Organisational profile      
2.1 Name of organisation Titelseite Titelseite
2.2 Primary brands, products and services 22-33 Cover (front), 78-89
2.3 Operational Structure including main divisions, operating companies, subsidiaries, joint ventures   47, 162
2.4 Location of Organization Headquarter Cover (front) Cover (back)
2.5 Number and name of countries where company operates Cover (front) 70
2.6 Nature of ownership and legal form Cover (back) 25
2.7 Markets served (Including geographic breakdown, sectors served and types of customers) Cover (front) Cover (front), 78-89
2.8 Scale of the reporting organisation Cover (front) 61-65, 80, 84, 88
2.9 Significant changes during reporting period Cover (front) 61-65, 80, 84, 88
2.10 Awards received during reporting period 48  
3. Report parameters      
Report profile      
3.1 Reporting period Cover (front) Cover (front)
3.2 Date of most recent report Cover (front) Cover (back)
3.3 Reporting Cycle Cover (front) Cover (back)
3.4 Contact point for questions regarding reporting Cover (back) Cover (back)
Report scope and boundary      
3.5 Process for defining report content
Prioritizing topics within the report
Identifying stakeholders the organization expects to use the report content
43, 5, 41  
3.6 Boundary of the report Cover (front) 111-112
3.7 Specific limitations on the scope or boundary of the report Cover (front), 44  
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations   159
3.9 Data measurements techniques and base of calculation Cover (front), 46 111-112
3.10 Significant changes from previous reporting period   Cover (front), 116-118
3.11 Explanation of the effect of any re-statements of information provided in earlier reports 116-118
GRI content index      
3.12 Table identifying the location of the Standard Disclosure in the report Cover (front)  
Independent assurance      
3.13. Policy and current practice with regard to seeking independent assurance   165-166
4. Governance, commitment and engagement      
Corporate governance      
4.1 Governance Structures (general) and Governance Structures (Sustainability) 6-7 25-41
4.2 Indicate whether the Chair of the highest governance body is also an executive officer 27-29
4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members   170-174
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body 25-30
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives, and the organization’s performance   33-41
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided   25-32
4.7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on economic, environmental, and socialtopics    
4.8 Internally developed statements of mission and values, codes of conduct and principles and their status of implementation 6-7 31-33
4.9 Procedures of the highest governance body for overseeing the organization’s identification and management of sustainability issues 6-7 48-53
4.10 Process for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental and social performance   31
Commitments to external initiatives      
4.11 Explanation of the precautionary approach 1, 18-21 51-53, 90-101
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses 9, 11, 24, 38, 40, 43  
4.13 Memberships in associations and/or national/ international advocacy organizations 9, 11, 24, 38, 40, 43  
Stakeholder engagement      
4.14 List of stakeholder groups engaged by the organization 40 53
4.15 Basis for identification and selection of stakeholders with whom to engage 40-43  
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group 42  
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns 40-42  
GRI economic performance indicators      
Economic performance      
EC1 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, retained earnings, payments to capital providers and governments as well as donations and other community investments Cover (front), 47 Cover (front)
EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change 2-5, 13-17 51-53
EC3 Coverage of the defined benefit obligation plans   158
EC4 Significant financial assistance received from government not relevant
Market presence      
EC5 Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation    
EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation Cover (front), 10 69-70
EC7 Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation 35, 46 66-68
Indirect economic impacts      
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit 39, 47 68
EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts 39, 47  
GRI enviromental performance indicators      
EN1 Materials used by weight or volume 21  
EN2 Percentage of materials used that are recycled input materials 21, 25, 45  
EN3 Direct energy consumption by primary energy source 45  
EN4 Indirect energy consumption by primary source 45  
EN5 Energy saved due to conservation and efficiency improvements Cover (front), 13-17 70-71
EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives 4-5, 13-15, 23-25, 27-29, 31-33 70-71
EN7 Initiatives to reduce indirect energy consumption and reductions achieved 18-21, 23-25, 27-29, 31-33, 45  
EN8 Total water withdrawal 45  
EN10 Percentage and total volume of water recycled and reused 45  
EN11 Location and size of land owned, leased, managed in protected areas and areas of high biodiversity value outside protected areas not relevant  
EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas 18-21, 24, 29  
EN14 Strategies, current actions, and future plans for managing impacts on biodiversity 18-21, 24, 29  
Emissions, effluents, and waste      
EN16 Total direct and indirect greenhouse gas emissions by weight 45  
EN17 Other relevant indirect greenhouse gas emissions by weight 45  
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved Cover (front), 2-5, 13-15, 23-25, 27-29, 31-33 72
EN19 Emissions of ozone-depleting substances by weight    
EN20 NO, SO, and other significant air emissions by type and weight    
EN21 Total water discharge by quality and destination 45  
EN22 Total weight of waste by type and disposal method 45  
EN23 Total number and volume of significant spills    
Products and services      
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation 2-5, 18-33  
EN28 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations not relevant  
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce 17  
GRI social performance indicators      
1. Labor practices and decent work      
LA1 Total workforce by employment type, employment contract, and region 35, 46 66-68
LA2 Total number and rate of employee turnover by age group, gender, and region 35, 46 66-68
Labour/ management relations      
LA4 Percentage of employees covered by collective bargaining agreements 46-47  
LA5 Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements 46-47  
Occupational health and safety      
LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs 16, 47  
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of workrelated fatalities by region 46 73
LA8 Education, training, counselling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases 16  
LA9 Health and safety topics covered in formal agreements with e.g. trade unions 37  
Training and education      
LA10 Average hours of training per year per employee by employee category 36, 47  
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings 35-37  
LA12 Percentage of employees receiving regular performance and career development reviews 35-37  
Diversity and equal opportunity      
LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity 46-47 67
LA14 Ratio of basic salary of men to women by employee category 36-37  
2. Human rights      
Investment and procurement practices      
HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening 7  
HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken 9-11  
HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained 6-7, 37  
HR4 Total number of incidents of discrimination and actions taken 7  
Freedom of association and collective bargaining      
HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights    
Child labor      
HR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor    
Forced and compulsory labor      
HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor    
3. Society      
SO1 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting 39  
SO2 Percentage and total number of business units analyzed for risks related to corruption 6-7  
SO3 Percentage of employees trained in organization’s anti-corruption policies and procedures 6-7  
SO4 Actions taken in response to violations of code of conducts, e.g. corruption 6-7  
Public policy      
SO5 Public policy positions and participation in public policy development and lobbying 5, 6, 41-43  
SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations    
4. Product responsibility      
Customer health and safety      
PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures 18-20  
Products and service labelling      
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirementst 18-20  
Marketing communications      
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship    
PR9 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes not relevant